Kenyans are set to receive their passports three days after the date of application, Interior Cabinet Secretary Fred Matiang’i has announced.
In what could be a major reprieve for Kenyan passport applicants, CS Matiang’i said his ministry had decided to reduce the number of waiting days from the current seven to three. He revealed this when he made an impromptu visit to the Immigration and Civil Registration Centre in Kisii town on Friday.
“Just like how we have reduced delays in getting birth and death certificates, we will ensure we get to the policy of same-day service for the issuance of passports,” said CS Matiang’i, adding that there was no excuse why Kenyans have to wait for long to get such vital documents.
He noted that the number of complaints from Kenyans had reduced after they introduced same-day service policy at the Birth and Deaths office even as he warned of tough actions on officers found taking bribes to offer services.
“We do not want long queues and brokers in these offices. We will streamline delivery of services and will not condone nonsense,” warned Matiang’i.