Amsterdam-Bound Kenya Airways Flight Loses Communication While Flying over Germany

An investigation has been launched after a Kenya Airways (KQ) flight en route to the Netherlands lost communication while flying over Germany. 

The Boeing 787-8 Dreamliner flight registration number KQ118 was headed to Amsterdam from Nairobi when it temporarily lost contact with Air Traffic Control (ATC) at around 6:00 am Germany time on September 20th.

“Pilots were able to re-establish communications using an alternative frequency and continued with the flight as normal, safely landing on schedule in Amsterdam,” Kenya Airways said in a statement on Saturday. 

KQ explained that the incident is not uncommon in aviation as aircraft may occasionally lose contact with ATC for a variety of reasons including power failure when flying in a zone with poor reception or missed a frequency change.

“KQ and the ATC in these jurisdictions are conducting investigations on the incident to determine the cause and take corrective action,” KQ said.

It added: “We would like to assure our customers that their safety and our crew is our highest priority.”