Slow Internet Connections Likely to Persist, Communications Authority of Kenya Warns

A recent cut in undersea fibre optic cables near Mtunzini, South Africa, has caused internet slowdowns across East Africa.

The Communications Authority of Kenya (CA) has issued a statement acknowledging the disruptions and outlining efforts to mitigate their impact. The affected cables, including Seacom and the East Africa Submarine System (Eassy), are crucial for internet connectivity in Kenya, Tanzania, Uganda, Rwanda, and other countries in the region. While recovery efforts are underway, the CA warns of potential intermittent service and slow speeds for several days until full restoration is achieved. To minimize disruptions, the CA has instructed internet service providers (ISPs) like Safaricom to explore alternative routes for internet traffic.

Fibre-optic technology, known for its reliability and security, forms the backbone of Kenya's digital infrastructure. This technology has facilitated widespread internet access, empowered remote work opportunities, and positioned Kenya as a frontrunner in the digital economy. Major ISPs like Safaricom, Airtel, and Jamii Telecommunications have played a significant role by laying extensive fibre-optic networks across Kenyan towns, connecting homes and businesses. Fortunately, not all connectivity pathways are affected. The East Africa Marine System (TEAMs) cable, majority-owned by the Kenyan government, remains operational.

Additionally, a redundant route via South Africa has been activated to lessen the burden on the damaged Seacom and Eassy cables. Safaricom, the leading telecommunications operator in Kenya, has implemented redundancy measures to minimize service interruptions for its customers during this network challenge. The CA is closely monitoring the situation while efforts to restore full internet connectivity across East Africa continue.