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Kenya

Ethiopian Airlines Accused of Blocking Disabled Kenyan Man from US-Bound Flight

Ethiopian Airlines Accused of Blocking Disabled Kenyan Man from US-Bound Flight

A disabled Kenyan man has accused Ethiopian Airlines of refusing to let him board a flight on Tuesday, allegedly for being in a wheelchair.

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In a series of tweets, Harun M. Hassan says he was traveling to the United States from Nairobi when Ethiopian staff denied him to board.

Hassan, an author and crusader of rights for disabled persons, said he was stranded at Jomo Kenyatta International Airport (JKIA) after the incident.

“They left me alone and stranded with no options,” he wrote.

“My first time with @flyethiopian and my first to be discriminated by an airline on the basis of my disability,” he said in another tweet.

He shared a photo of a female staff at the check-in counter who declined to listen to his explanation about his ticket.

"Today was denied to travel 2 USA by @flyethiopian bcoz of my wheelchair. The lady in yellow was rude & insensitive. She said no provision for assistance."

Responding to his tweet, the giant airline asked Hassan to share his travel details for investigations.

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"Dear Harun
Sorry for what happened to you. Please DM your travel detail for further investigation of the case," Ethiopian said.

Hassan says Ethiopian later apologized and offered to have him fly Business Class, but on condition that he deletes his tweets. 

"@flyethiopian contacted me 4 apologies & offered opportunity of flying a Business Class. However, they requested a pull-down of my Twitter& FB posts."

"I declined. I rather fly Economy with respect than a knee jerk inspired ‘comfort'. I'm flying 2day a different airline," he tweeted on Wednesday.

 

Comments (13)

Comments are reviewed before they appear. Please keep it respectful.

  1. Kenya.Aug 28, 2019

    This is the killer Airline that killed over 300 people in the jungles of Ethiopia.

  2. ken motleyAug 28, 2019

    good for you sir, nobody should take away your dignity just on the basis of your disability. this is pathetic, KENYANS, take note. I have never flown Ethiopian, NEVER will. I know it's cheap, however still no.

  3. MugikuyuAug 28, 2019

    "flyethiopian contacted me 4 apologies & offered opportunity of flying a Business Class. However, they requested a pull-down of my Twitter& FB posts."

    They use this tactic a lot.

  4. Guest #13Aug 28, 2019

    I have never been enthusiastic about Ethiopian airlines.

  5. WanyekiAug 29, 2019

    It's a nightmare to travel with Ethiopian Airlines.From language barrier to killer planes to rude staff=equals NEVER AGAIN.Tried it once.Keep off,if you can.Cheap can be very expensive.

  6. WanyekiAug 29, 2019

    It's a nightmare to travel with Ethiopian Airlines.From language barrier to killer planes to rude staff=equals NEVER AGAIN.Tried it once.Keep off,if you can.Cheap can be very expensive.
    So sorry Hassan this happened to you...Me thinking it's Human rights abuse,the reason why they tell you to pull down your tweets.

  7. GGAug 29, 2019

    Sue then sir! It’s indeed a form of discrimination.

  8. formerlyguest2Aug 29, 2019

    I would never fly Ethiopian even if it is cheap. I stick with European carriers esp KLM.

  9. GodhavemercyAug 29, 2019

    So sorry for such treatment. I will never travel on Ethiopian Airline`for treating this poor man in such a manner.

  10. 10×Aug 30, 2019

    The headline made me think of that Kenyan dude in Salem Mass.

  11. MashakaAug 30, 2019

    Many airlines kill Et air is not an isolated case accdnts happen we simple minded Knys from tribalism to self hate why not support that which is our help em grow sure mistakes repeated are unforgivable,Arabian flight crews are also rude yet u still dish out money n fly em

  12. MuturiAug 31, 2019

    I flew Ethiopian Airlines once and i said never again. Thy discriminate against other africans. Thy serve their Ethiopian people first. If u ask for something thy airhostess r so rude. Thy think thy r better than the rest of us. Thy r just waitresses in the sky. Shame.

  13. Gman kSep 1, 2019

    Am sorry brother so them that's discrimination period

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