Hundreds of Kenyans Stranded as Internet System at Huduma Centres Fail over Sh85 Million Unpaid Bill
Hundreds of Kenyans were on Thursday stranded at all Huduma Centres across the country following a network outage.
This was after suppliers cut off their services due to nonpayment of internet bills by the government, making all ICT related services at the centres unavailable.
“What is unavailable is ICT services which are offered by Safaricom and Telkom Kenya who halted their services because we are yet to pay outstanding bills of around Sh85 million from the previous financial year,” Public Service Cabinet Secretary Prof Margaret Kobia said, but assured the services would be restored by the end of the day.
Huduma Centre was launched in 2013 by President Kenyatta in a bid to improve delivery of government services to Kenyans.
Key services offered at Huduma Centres include issuance and replacement of ID cards, renewal of drivers' licences, registration of self-help groups, CBOs and welfare societies, search and registration of business names, student Helb loan application and many others.
In a statement to the press on Thursday evening, Huduma Centre Chief Executive Officer (CEO) Dennis Mutuku said the services had been restored.
“Further to a network downtime in all Huduma Centres countrywide today, we are pleased to inform our customers that the network has since been restored and we have resumed smooth service delivery,” read a statement from Huduma Centre CEO Dennis Mutuku.
“We apologise for the downtime and endeavor to offer services to our customers as usual.”
Comments
Kenya is a broke state…
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Kenya is a broke state because it has been living large with borrowed money from the Chinese while kenya's political cartels are bust embezzling tax payers money in every sector. I say NO to double taxation; that is why the KRA are pushing us to pay extra; the treasury is broke.
Why not create our own…
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Why not create our own systems? Let's go back to the basics and only use what we can make or create for ourselves. Why live beyond our means? Don't we have our own Engineers? This needs to happen more often so we can think outside the box
This is just the beginning …
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This is just the beginning . Government has a lot of debts including from IMF and world bank
where do you think all stolen money come from NYS, Health department etc and the exorbitant salaries MPS award themselves
They look up to DIASPORA to inject dollars into Kenya economy the only reason we are relevant when we are the darlings of Kenya government
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