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Safaricom Announces Increased Charges on Mpesa Transactions

Safaricom Announces Increased Charges on Mpesa Transactions
Safaricom Announces Increased Charges on Mpesa Transactions

Kenyans will from Sunday, July 1st be forced to dig deeper into their pockets as the new increased charges for mobile cash transfer service take effect.

In his budget statement, Treasury Cabinet Secretary Henry Rotich said customers would be charged 12 per cent up from 10 percent of every cost of cash transfer on the mobile platform.

"The amount collected through the increased taxation on mobile money transfer transactions will be directed to fund the universal health cover program which is among the government's four priorities," Rotich said.

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Safaricom's mobile cash transfer platform Mpesa has announced new charges, with only transfers of between Sh1-100 to other MPesa users remaining free as has been in the past.

Majority of the country’s total subscribers on mobile money avenues are on Safaricom, which makes a total of at least 30 million.

Last month, Safaricom announced Sh55.3 billion profit up from Sh48.4 billion in the previous year, further indicating its dominance in the market over other telcos.

Comments (48)

Comments are reviewed before they appear. Please keep it respectful.

  1. StanleyJun 30, 2018

    this is very unfair,

  2. joseJun 30, 2018

    Better Airtel

  3. WashingtonJun 30, 2018

    airtel pap safaricom is an another scam this is very unfair no need to stay in safaricom....safaricom bye...

  4. omutokoJun 30, 2018

    it's unfair kwa sisi wala nyasi.Eee Mungu turehemu sisi wanao

  5. okemwaJun 30, 2018

    better Telkom and airtel

  6. JesseJun 30, 2018

    I've been very loyal to safaricom but they are taking advantage of my loyalty, its time to move on.....from green to red..

  7. StephenJun 30, 2018

    Now the government has created another loophole to embezzle money from it's citizens this is an evil government...the good thing is we will all die empty handed ....ask king Solomon, Herod and Judas Iscariot.

  8. Oliver wambayaJun 30, 2018

    totally unfair, always there to steal from innocent Kenyans .u people transact huge amounts via accounts sisi na mia mbili eti tugawane.

  9. juliusJun 30, 2018

    no more transaction via Mpésa airtel mambo yote

  10. MaxynJun 30, 2018

    Government plus ur safaricom u being unfair to ur pple...dear Lord forbid them for ths "mistreat" of a kind....

  11. SibuorJun 30, 2018

    That's very unfair

  12. VincentJun 30, 2018

    tomorrow I will go and buy airtel line

  13. MaatoJun 30, 2018

    Unfair now it's time 2 change from safari 2 airtel, Airtel mambo yote.

  14. IbrahimJun 30, 2018

    It's unfair. Goodbye safaricom

  15. GeorgeJun 30, 2018

    time to migrate to other networks. bye safaricom

  16. handsomeJun 30, 2018

    not fare for wanjiko coz every Kenyan ni kuhasle tu

  17. KipkorirJun 30, 2018

    From now onward My line is airtel, so safaricom good bye.

  18. KipkorirJun 30, 2018

    Airtel tosha

  19. IhajiJun 30, 2018

    Not proud of my corrupt government. Safaricom was used by Jubilee in elections rigging and now here it is being used to punish poor citizens....

  20. wafulaJun 30, 2018

    Why is it that the government is following such a direction? Big budget that they cannot control is the frustration. Kenyans tumekwisha and should get alternative money transfer.

  21. NathanJun 30, 2018

    Safaricom inakadamiza wakenya

  22. JohnJun 30, 2018

    hiyo ni ujinga

  23. colyneJul 1, 2018

    that's so unfair to us as Kenyans

  24. JacobJul 1, 2018

    It's unfair move, time to move to other networks. The cost of money transfers globally is coming down, for safari it's opposite, something wrong somewhere. we live in a world of alternatives, let's choose our options.

  25. @EsilaJul 1, 2018

    This is indirect torture. How do this ppl think or hw do they take lives of others?. This Gov't is killing us 4real. No need to go on with this kind of Gov't. Messing up with low income earning families lives.I condemn this extremely....

  26. EdwinJul 1, 2018

    hii ni unyanyazaji..

  27. @EsilaJul 1, 2018

    This is indirect torture. How do this ppl think or hw do they take lives of others?. This Gov't is killing us 4real. No need to go on with this kind of Gov't. Messing up with low income earning families lives.I condemn this extremely....

  28. steveJul 1, 2018

    gover ndio ina to let down wengi wane hamia Equity

  29. NabachenjaJul 1, 2018

    sisi tulitaka tunyanyazwe wacha tunyanyazwe ,we did not play our cards well .

  30. nairbJul 1, 2018

    Government aja itafute pesa kwa njia nzuri si kuib
    ia wakenya now and then so shameful . safaricom byee ...Airtel welkam

  31. Anditi Stephen,Jul 1, 2018

    T Cash nyale.

  32. IbrahimJul 1, 2018

    not fair,,safaricom bye

  33. FrancoJul 1, 2018

    It's unfair....bye! byeee! Saf!..

  34. yegonJul 1, 2018

    oh poor Kenyan we are finished. who will benefit from the 4 said economic Pilars if people are dying of hunger ,and again putting ahot nail on awound
    by stealing from them and giving to the rich.Kenya belongs to rich.but heaven belongs to the poor.

  35. RichardJul 1, 2018

    better airtel or orange. Safaricom imekuwa kila wakati ni kuibia wananchi woie

  36. Papaa Womuchenje.Jul 1, 2018

    Those are abnormal profits.. why look for more from poor Kenyans?

  37. LeonardJul 1, 2018

    this government should bring down that big budget how comes you(government) over straining us just to make your pocket rich day by day. intact you could have reduced the budget because much has gone to pple pocket I.e. NYS and every corner of your government so why make us to severing

  38. ChrisJul 1, 2018

    I better give cash instead of mpesa

  39. NabiswaJul 1, 2018

    I have persevered enough... am sorry safaricom,,, what I have to say is kwaheri na tukutane wote airtel...

  40. DaudiJul 2, 2018

    Find a pikash agent near you to serve you better bridging customers to services.. The independent players are better.

  41. ejore peterJul 2, 2018

    All that wil come to an end lets be patient if things
    changes

  42. ngigeJul 2, 2018

    too bad.!

  43. douglasJul 2, 2018

    Better Equitel of which from one account to another but same bank is free... .

  44. AmbroseJul 2, 2018

    This is not fair at all poleni kunipoteza Mimi so wenu tena welcome airtel

  45. EuticusJul 3, 2018

    why don't you follow money embezzled in NYS and Kenya pipeline but instead you keeping on imposing more tax on poor citizens...government + safaricom forget about this anymore...Airtel Oyaah

  46. ThomasJul 3, 2018

    Waezi. Kwendeni huko

  47. zackJul 3, 2018

    that's preposterous,ysterday I withdrew 2400 & was charged 28sh n not 27sh....furthermore,sending 1-100sh is charged at 2sh....

  48. KendrickJul 6, 2018

    I migrated long ago,I've just been checking what these greedy people do to the common mwananchi,they just want to have profits and then blind fold us with the stupid offers they call giving back to the community. There's nothing like that,give us the best service not making us feel like we are paying their debts..but all in all,no riches in heaven.

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Safaricom Announces Increased Charges on Mpesa Transactions | Mwakilishi.com